# Refund Policy
Last Updated: June 2026
Thank you for using Feng86.
Because Feng86 primarily provides digital products, online services, memberships, subscriptions, and AI-powered tools, refunds are handled according to the following policy.
Digital Products and Services
Once a digital product, membership, subscription, or paid service has been delivered, activated, accessed, or used, it is generally non-refundable.
Examples include:
* AI tool usage
* Membership access
* Subscription plans
* Premium content access
* Digital downloads
* Online research services
* Personalized reports
Duplicate Payments
If you are charged more than once for the same order due to a technical error, please contact us. Verified duplicate charges will be refunded promptly.
Technical Issues
If a paid service becomes unavailable due to a verified system error on our side and we are unable to resolve the issue within a reasonable period, we may provide a partial or full refund at our discretion.
Subscription Cancellations
Cancelling a subscription prevents future billing but does not automatically generate a refund for payments already processed.
Chargebacks
If you believe a payment was made without authorization, please contact us before initiating a chargeback so we can investigate and resolve the issue.
Refund Requests
Refund requests may be submitted to:
[feng@gushu6.com](mailto:feng@gushu6.com)
Please include:
* Order number
* Email address used for purchase
* Date of purchase
* Description of the issue
We review all requests individually and respond as soon as reasonably possible.
Feng86 reserves the right to determine eligibility for refunds in accordance with applicable laws and payment processor requirements.